QuickBooks Error ‍15243: Causes, Symptoms, and Solutions

QuickBooks Error 15243 occurs as a technical issue when the File Copy Service (FCS) within the program is not functioning correctly. This error disrupts the payroll update process and prevents users from downloading the latest tax table updates. Typically, an error message appears on the screen, indicating that the update was unsuccessful.

What are the causes of Error 15243 in QuickBooks?

Several factors can lead to QuickBooks Error 15243, including:

• Incomplete or damaged QuickBooks software installation.
• Corrupt or damaged Windows registry.
• Intrusion from the setting of antivirus software or firewall.
• Issues with the QuickBooks File Copy Service (FCS), such as malfunctioning or damage.

What are the error message that appears when QuickBooks Error 15243 occurs?

When QuickBooks Error 15243 occurs, users may experience the following symptoms:

• The error is displayed.
• Frequent active window crashes.
• Slow or poor performance of the Windows OS.
• Delayed response to keyboard inputs and mouse Taps.
• The QuickBooks crashes or the Computer freezes periodically for short intervals of time.

How to troubleshoot QuickBooks Update Error 15243?

To resolve QuickBooks Update Error 15243, users can try the following troubleshooting methods:

Method 1: Edit Internet Explorer Options

• Power up your computer and launch the Internet Explorer web browser.
• Click the sprocket icon located in the upper-right corner of the window.
• Choose Internet features or Options.
• Navigate to the tab of security and pick sites that are Trusted.
• Click the Sites button and enter the following URLs in the “Add this website to the zone” field:
  • For US users: intuit.com and quickbooks.com
  • For Canadian users: quickbooks.ca and intuit.ca
• Click Add, followed by Close.
• Apply the changes and click OK.

Method 2: Repair QuickBooks Desktop

• Hit Ctrl plus Shift and Escape to launch the Task Manager.
• In the Processes tab, locate and select all applications that start with QB, QuickBooks, or Intuit.
• Click End Task to close these applications.
• Hit Windows plus E to open File Explorer.
• Navigate to the Control Panel and select Uninstall a program under Programs.
• Look for the application  in the list of installed programs, choose it
• Click Uninstall/Change.
• In the installation window, tap on  Next, followed by selecting the Repair feature
• Tap end or  Finish
• Reboot your system once the repair process is complete.

Method 3: Update Windows

• Press the Win key and type “update” in the search box.
• To open the Windows Update press Enter.
• If updates are available, click on them to initiate the installation.

Method 4: Rectify QuickBooks File Copy Service (FCS)

• Employ the Win + R keys simultaneously to launch the Run window.
• Input “services.msc” in the box.
• Identify Intuit QuickBooks FCS in the services list.
• Right-click on Intuit QuickBooks FCS.
• Select Properties.
• Within the Intuit QuickBooks FCS Properties window, configure Startup to Manual.
• Click OK and restart your computer.

Method 5: Utilize QuickBooks Tool Hub

The QuickBooks Tool Hub is a valuable resource for identifying and resolving various errors. Follow these steps to employ the tool:

• Acquire the latest version of the QuickBooks Tool Hub.
• Preserve the file in a convenient location on your computer.
• Double-click the downloaded QuickBooksToolHub.exe file and adhere to the installation instructions.
• Agree to the terms and conditions if asked for.
• Once installed, double-click the tool hub icon to initiate the application.
• Navigate to the “Program Problems” tab within the QuickBooks Tool Hub.
• Select “Quick Fix my Program.”

Method 6: Execute QuickBooks Install Diagnostic Tool

• Initiate the QuickBooks Tool Hub.
• Access the “Installation Issues” tab and opt for QuickBooks Install Diagnostic Tool.
• Permit the tool to execute and identify any installation-related issues.
• Pursue the on-screen instructions to rectify identified problems.

Method 7: Perform a Clean Installation of QuickBooks

• Uninstall your current QuickBooks software employing the steps mentioned in Method 2.
• Download the most recent version of QuickBooks from the official Intuit website.
• Comply with the on-screen instructions to complete the program installation.
• Activate the program using the license key and number.

Method 8: Temporarily Disable Antivirus or Firewall

• Temporarily deactivate your antivirus software or firewall.
• Update QuickBooks and verify if the error persists.
• Reactivate your antivirus software or firewall after the update is complete.

Method 9: Reinstall QuickBooks File Copy Service (FCS)

• Uninstall the existing QuickBooks File Copy Service (FCS).
• Obtain the latest version of QuickBooks FCS from the Intuit website.
• Install the new FCS and restart your computer.

QuickBooks Payroll Update Error 15243 can disrupt your update process and negatively impact your business operations. By understanding the causes and symptoms of this error and applying the troubleshooting methods discussed in this article, you can effectively resolve the issue and ensure that your QuickBooks software functions smoothly.

Frequently Asked Questions